Frequently asked questions

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Need more information? Feel free to 'bark' at our paw-some support team for personalized assistance!

Congratulations! You’ve found a Be Your Dogs hat display at your local veterinarian’s office or grooming salon, and that QR code you just scanned has landed you here. The caps displayed in the store are the very same caps you’ll find on this website. Go ahead and check out the cap and patch quality, and stick around if you like what you find. With so many incredible styles of customizable hats and patches, we figured you might want to see all your options.

Absolutely. We take the security of your online shopping experience very seriously. Our website is built following the best practices for creating secure e-commerce websites. We’ve taken specific steps to ensure your safety, including SSL encryption, secure checkout and payment processing, trusted hosting servers, and safe handling of personal information, which you can read more about in our Privacy Policy.

After you complete the checkout process, you will receive a confirmation email with our message of thanks. This email will contain information about your order as well as a tracking code to monitor the status of your order. If you do not receive a confirmation, or if you have additional questions, please contact us by email at support@beyourdogs.com.

You caught us– we’re exclusive. These caps and custom patches are only sold on this site.

Our caps are manufactured at the Tan Thanh Dat Co. Factory in Vietnam – one of the most recognized companies in the world for manufacturing and exporting high-end headwear. TTD prioritizes employee support, community service, and high quality customer service.

Short answer – it depends on the style. The materials featured in your cap-of-choice are outlined in the product description.

Please allow up to 10 business days before getting too worried. You’ll receive a tracking number after checkout. When you receive your cap, make sure to show off your style on social media with the #BeYourDogs hashtag.

Customers have up to 14 days after purchase to request a refund. If you are unsatisfied with your order, please email support@beyourdogs.com for help or to initiate the return process.

We love that you love our caps. Our affiliate program offers an attractive commission-based business model for potential partners who are interested in carrying Be Your Dogs merchandise. To learn more about our affiliate program, visit this link.  If you think your business needs a Be Your Dogs display, please visit houseofcapsgroup.com to learn more.

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